Question 1

What is ViralPulse?

Accepted Answer

ViralPulse is a viral content analysis platform with 85,000+ YouTube channel database and AI Studio. From viral search, trend analysis, and channel benchmarking to AI thumbnail generation, scene image generation, script rewriting, and TTS dubbing — we support the entire content creation process.

Question 2

Is it free to use?

Accepted Answer

Yes. You get 50 free credits at sign-up plus a 7-day Pro trial. Even on the Free plan, you can use viral search, channel explorer, trend keywords, and AI tools, though some usage limits apply. Paid plans mainly add monthly credits, channel explorer filter/sort, and top-up bonuses.

Question 3

How are credits used?

Accepted Answer

Credits are deducted per feature. For example, YouTube search costs 5CR without an API key or 2CR with one, deep video analysis 2CR, channel analysis 5CR, AI insights 5CR, and script rewriting 3CR. Scene images, thumbnails, TTS, and video composition vary by the selected generation options, and the required credits are shown before execution.

Question 4

How does viral search work?

Accepted Answer

Set keywords, minimum views, period, category and more to search for viral videos via YouTube API. Results are cached for 8 hours for quick re-access.

Question 5

What features does AI Studio offer?

Accepted Answer

AI Studio provides 4 core features: AI Thumbnail Generation (create thumbnail images from text), AI Video Producer (convert scripts into scene-by-scene images/video), AI Script Rewriting (automatic script improvement with Gemini AI), and TTS Dubbing (convert text to natural voice).

Question 6

What's the difference between Channel Explorer and Trending Channels?

Accepted Answer

Channel Explorer lets you filter and search through the entire 85,000+ channel database by category, subscribers, growth rate, and more. Trending Channels shows real-time rankings of rapidly growing channels.

Question 7

Why do I need an API key?

Accepted Answer

A personal API key is not mandatory, but it is strongly recommended. Without one, searches use the shared system key (Free 5/day · Paid 7/day, 5CR each). Registering your own key reduces search cost to 2CR and removes daily limits.

Question 8

What subscription plans are available?

Accepted Answer

There are 4 plans: Free ($0), Lite ($3.99/mo, 300CR), Standard ($6.99/mo, 700CR), and Pro ($16.99/mo, 2,300CR). New users get a 7-day Pro trial before switching to Free. Paid plans mainly add monthly credits, channel explorer filter/sort, and top-up bonuses.

Question 9

What payment methods are available?

Accepted Answer

Subscriptions are processed in USD via Creem.io and support international cards such as Visa and Mastercard. Credit top-ups currently support KakaoPay (KRW) as the primary method, with some card-based checkout options being rolled out gradually.

Question 10

Is a refund possible?

Accepted Answer

Refunds are available within 7 days of payment if there is no usage history for the purchased credits or subscription. Please contact our support team at support@viralpulse.net.

Question 11

Which browsers are supported?

Accepted Answer

We support all modern browsers including Chrome, Safari, Firefox, and Edge. A Chrome extension is also available for using AI features directly within YouTube Studio.

Question 12

Can I use it on mobile?

Accepted Answer

Yes, it is built with a responsive design that provides an optimized experience on mobile, tablet, and desktop devices.

Question 13

Is data stored securely?

Accepted Answer

All data is encrypted and stored securely, with communication via HTTPS. Personal information is strictly managed in accordance with applicable laws.

Frequently Asked Questions (FAQ)